Simyo Complete

We do! If we transfer your current number, we will also cancel your current subscription for you. You don't need to tell your current provider yourself. Number portability with Simyo is free of charge.

You can buy your Simyo Sim Only subscription right here on Simyo.nl. Simyo SIMs are not sold in shops or by phone.

With Simyo Compleet, you get bundle benefits every month. And this won't cost you anything. You get this benefit as long as you have a Simyo Sim Only subscription and live at an address with KPN Thuis. When you cancel either one of the products, or if they are no longer at the same address, your benefit of Simyo Compleet automatically expires. When you cancel one of the products or if they are no longer listed at the same address, your benefit of Simyo Compleet automatically expires.

You will receive a contract from Simyo for a Simyo Sim Only subscription. Your KPN contract remains unchanged.

KPN Compleet and Simyo Complete are two separate things. That means that you keep your KPN Complete benefits as long as you have at least one active KPN Mobiel subscription in your household. If you switch from KPN to Simyo with number portability and therefore no longer have a KPN Mobile subscription in your household, your KPN Complete benefits will no longer apply. The same goes for Simyo Complete: if you switch from Simyo to KPN with number portability, your Simyo Complete benefits will expire. Want to read more about the conditions of KPN Complete? Click here

To use Simyo Compleet, you need a fixed Internet connection from KPN. A fixed KPN internet connection includes the following products:

• Internet en Basis Internet (met alleen internet)
• Internet en Bellen
• Glasvezel InternetPlusBellen en Basis Internet
• Internet en Interactieve TV
• InternetplusTV
• Glasvezel InternetPlusTV
• Alles-in-1 en Glasvezel Alles-in-1
• Alles-in-1
• Glasvezel Alles-in-1 en Glasvezelpakket
• Internet en TV Basis
• Internet en TV
• Internet en TV 4K

Of course you can. The benefit of Simyo Complete is not affected by adjusting your bundles. In fact, you can adjust your bundles on a monthly basis, both up or down.

A maximum of 10 people with Sim Only subscriptions can make use of Simyo Complete.

Did you receive a notification that you are no longer entitled to Simyo Complete? Please check the following things:

1. Do you still have your internet subscription with KPN?
2. Check whether the addresses of your Simyo and KPN subscription match.
3. Did you adjust any privacy settings? If you turn off ‘Personal information’ in My Simyo, we cannot match your address with the one that is known with KPN. To be eligible for the Simyo Complete benefits, you need to turn your privacy settings back on.